Privacy Policy

Palfinger USA, Inc. and its affiliated companies located in North America (“Palfinger”) maintain a web site at (the “Site”) for customers of, and other parties interested in, Palfinger who want to access and use the Site for business purposes. In maintaining the Site and conducting its other business operations, Palfinger recognizes the importance of protecting your privacy. This policy applies to information collected from you through the Site, and the use of such information for legitimate business purposes, by Palfinger. Your use of the Site is also subject to the Terms of Access contained elsewhere on the Site.


Any information collected by Palfinger through the Site will be held by Palfinger or an affiliated company not located in North America on servers located in Austria. If you reside in a country other than Canada, Mexico or the United States, before using the Site or providing any information to Palfinger or an affiliated company not located in North America, you should contact Palfinger at Webmaster, Palfinger USA, Inc., 4151 West State Route 18, Tiffin, Ohio 44883 or by sending an e-mail to A different privacy policy could be applicable to you.


Palfinger collects various types of information from you through the Site. Each time you visit the Site analytical information is collected, which is generally not personally identifiable, (“Analytical Information”). Palfinger may use “cookies,” which are described in more detail below, to collect Analytical Information. Analytical Information may include the following:• Internet protocol (“IP”) address;
• Access date and time;
• Connection speed;
• Language used;
• Country, state, and city relating to your IP Address;
• Your browser, operating system, and equipment; and
• Other technical information relating to your use of the Site.
Analytical Information is used by Palfinger (a) to record your navigation of the Site, including the pages you visit on the Site, and other information regarding your use of the Site, (b) to diagnose problems with the Site, (c) to improve the Site, and make it more useful to its users, and (d) for other legitimate business purposes. While not typically the case, Analytical Information may be linked with Personal Information (as defined below).


When you visit the Site, Palfinger may place files called “cookies” in the browser directory of your computer’s hard drive for later retrieval. The cookies placed on your computer by Palfinger enable the Site to recognize you as a prior user, provide the Site with information regarding your prior use, and otherwise assist Palfinger in making the Site more beneficial to you. Palfinger uses so-called permanent cookies that are saved on your browser until you delete them, and so-called session cookies that are automatically deleted when your browser is closed. Your web browser may provide you with the ability to not accept cookies, as well as the ability to delete already-existing cookies. Refusing or deleting cookies may limit your ability to take advantage of some features of the Site. Palfinger does not use cookies to examine other web sites you may have visited before or after leaving the Site.


Palfinger collects, stores, uses and discloses personal information that you provide it (“Personal Information”) as set forth in this policy. Personal Information collected by Palfinger will be stored in accordance with any document-retention policy Palfinger may from time to time adopt or otherwise as it determines to be prudent for its legitimate business purposes, and may include the following:• Name;
• Title;
• Address;
• Preferred language;
• E-mail address;
• Any information contained on your resume or other documentation you provide Palfinger in connection with your applying for employment;
• Business and/or mobile phone number;
• Business credit card number;
• Business financial information; and
• Other personal information about you reasonably related to the legitimate business activities of Palfinger.


Palfinger will not transfer or disclose Personal Information to others, except that Palfinger may transfer or otherwise disclose such Personal Information (a) as required or permitted pursuant to applicable law, (b) to an affiliated company not located in North America, (c) to a successor of Palfinger, (d) when it, in good faith, believes such disclosure is appropriate to protect the rights, property or safety of another person, (e) to vendors and other third parties who perform services to, or on behalf of, Palfinger, or (f) in connection with the sale and other disposition of all or a portion of its business to a third party. Personal Information may be used for the following purposes:
• Provide requested products and services;
• Consider, and respond to, your inquiries and any application you may submit for employment with Palfinger;
• Business development (including, but not limited to, sending you material about products, services, and other information that may be of interest to you);
• Improve communication and collaboration;
• Analyze how the Site and services offered by Palfinger are being accessed and used;
• Improve the Site and service performance;
• Analyze risk and business results;
• Obtain payment for products and services provided by Palfinger;
• Maintain business records; and
• Other legitimate business purposes.


Palfinger may retain vendors or other third parties to assist it in the collection, storage, analysis, and use of Analytical Information or Personal Information for the purposes set forth herein.


In using the Site, you consent to the provisions of this policy. You may withdraw your consent to the storage or use of Personal Information by Palfinger at any time by sending a written notice of such withdrawal to Palfinger. Palfinger will act on your withdrawal of consent as promptly as reasonably possible under the circumstances, subject to its contractual or other legal obligations as well as any applicable technical restrictions. Such notice must (a) be sent by e-mail to or by regular mail to Webmaster, Palfinger USA, Inc., 4151 West State Route 18, Tiffin, Ohio 44883, and (b) include your full name and other contact information, and a statement that you desire to withdraw your consent to Palfinger’s storing or using the specified portion of Personal Information.


This policy may be modified by Palfinger from time to time. Palfinger will post any modifications to this policy on the Site, which you should periodically check for such modifications. You may also be notified of modifications by e-mail, fax or regular mail. In using the Site after any modification to this policy is so posted or any such notification is so provided, you accept such modification.


The Site may be linked to other web sites. While this policy describes privacy issues relating to the Site, it does not describe the practices of any web site that may be linked to the Site. You should consult the privacy policies of those other web sites before submitting any information to them. Palfinger is only responsible for information it collects directly from you through the Site.


Reasonable safeguards will be implemented by Palfinger to protect the security of Personal Information. Unfortunately, no transmission of information over the internet or storage of electronic information can be guaranteed to be completely secure. As a result, while Palfinger will use such safeguards, it remains possible that your information could be accessed and misused by unauthorized third parties. You must, therefore, use the Site, and provide information to Palfinger, at your own risk.


You may from time to time send an e-mail to Palfinger, either through the Site or otherwise. If you do, your e-mail address and the contents of your message will be collected and stored by Palfinger. Your e-mail address and the contents of your message will be used to respond to you, to improve the Site, or for other legitimate business purposes. Palfinger may, in its discretion, monitor, retain and use all incoming and outgoing communications using its e-mail system for any legitimate business purposes.


Palfinger welcomes your questions, comments and requests for additional information regarding your privacy. You can contact Palfinger by e-mail at or by regular mail at Webmaster, Palfinger USA, Inc., 4151 West State Route 18, Tiffin, Ohio 44883.